1. Account Login
Users first access their account by entering their registered email address and password
After the user submits their login credentials, the application proceeds to the two-factor authentication step when SMS verification is required.
2. Mobile Number & SMS Consent
The user is prompted to enter their mobile phone number. The page includes a separate SMS consent checkbox that is unchecked by default.
The consent language displayed to the user is:
“I agree to receive SMS messages from Maylr for account verification and security purposes. Message frequency varies based on authentication activity. Message and data rates may apply.”
The user must actively select the checkbox before requesting the verification code.
3. Verification Code
After the user provides their mobile number and gives SMS consent, the application sends a one-time verification code to the provided mobile number.
The user enters the verification code received by SMS into the application to complete the authentication process.
4. SMS Message
The SMS contains only the verification code required to complete authentication.
“Your DPO verification code is 123456. It expires in 10 minutes.”
No marketing, promotional, or advertising content is included in these messages.
Message Frequency
Message frequency varies based on user login and authentication activity. Users receive an SMS only when they initiate an authentication request that requires SMS verification.
